Job Description
Join our vibrant team at Fresno Community Solutions! We're seeking enthusiastic part-time Customer Service Specialists to deliver exceptional experiences to local clients. This role offers flexible hours and the opportunity to make a real impact in your community. Perfect for students or professionals seeking work-life balance.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate records using our CRM system
- Collaborate with team members to resolve complex service issues
- Support marketing initiatives through community outreach events
- Maintain organized workspaces and ensure compliance with company standards
- Train on new products/services to provide up-to-date information
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and conflict resolution skills
- Proficiency with Microsoft Office and basic tech tools
- Ability to work flexible shifts including weekends
- Valid California driver's license for occasional off-site duties
- Positive attitude and collaborative mindset essential