Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional service at our flagship Milwaukee location. Enjoy flexible scheduling, competitive pay, and a supportive work environment where your growth matters. Perfect for students, parents, and professionals seeking work-life balance.
Responsibilities
- Provide personalized customer assistance through in-store and digital channels
- Process transactions accurately using POS systems
- Resolve product inquiries and complaints with professionalism
- Collaborate with team to maintain store presentation and inventory
- Support promotional campaigns and seasonal events
- Train on new products and retail technologies
Qualifications
- High school diploma or equivalent (college students encouraged)
- 6+ months customer service or retail experience
- Strong communication and conflict resolution skills
- Ability to work evenings/weekends (20-28 hours/week)
- Basic proficiency with POS systems and digital tools
- Valid driver's license for occasional store errands