Job Description
Join our vibrant team at Metro Retail Solutions as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional client experiences while supporting our growing operations. This flexible position offers competitive pay and opportunities for professional growth in a dynamic retail environment. Perfect for students, career-changers, or those seeking supplemental income.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Resolve customer inquiries and complaints with empathy
- Assist with inventory management and store merchandising
- Collaborate with team members to maintain store standards
- Participate in seasonal promotional campaigns
- Train new associates on store protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Basic computer proficiency with POS systems
- Flexible availability including weekends and holidays
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude with team-oriented mindset