Job Description
Join our dynamic team at Metro Retail Solutions and start immediately! We're seeking enthusiastic part-time Customer Service Specialists to deliver exceptional experiences at our Detroit location. Perfect for students, career changers, or anyone seeking flexible hours with competitive pay. Enjoy a supportive environment where your contributions make a real impact.
As a key member of our frontline team, you'll be the face of our brand, helping customers navigate products and services with professionalism and warmth. We offer on-the-job training, consistent schedules, and opportunities for advancement. No experience necessary – we value your attitude over your background!
Responsibilities
- Provide outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Resolve customer inquiries with empathy and efficiency
- Maintain organized and visually appealing product displays
- Collaborate with team members to achieve daily sales targets
- Assist with inventory management and stock replenishment
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent (18+ years old)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends
- Basic math proficiency for transaction handling
- Reliable transportation to downtown Detroit location
- Positive attitude and team-oriented mindset
- No prior experience required – comprehensive training provided