Job Description
Join our dynamic team at Oakland Retail Hub as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional experiences while maintaining our vibrant downtown store atmosphere. Enjoy flexible scheduling, competitive compensation, and opportunities for growth in one of Oakland's most beloved retail destinations. Perfect for students, career changers, and anyone seeking meaningful part-time work.
Responsibilities
- Provide exceptional in-person customer service with product knowledge and recommendations
- Process transactions accurately using POS systems while maintaining security protocols
- Assist with visual merchandising, inventory management, and store cleanliness
- Resolve customer inquiries promptly and escalate complex issues appropriately
- Collaborate with team members to achieve daily sales targets and operational goals
- Support seasonal promotions and special event activations
Qualifications
- High school diploma or equivalent (college students welcome)
- 6+ months customer service or retail experience preferred
- Strong communication skills with approachable, professional demeanor
- Basic math proficiency and comfort with technology systems
- Flexible availability including evenings, weekends, and holidays
- Ability to stand for extended periods and lift up to 25 lbs
- Valid California driver's license (for occasional off-site errands)