Job Description
Join our dynamic team at Metro Retail Solutions, where we're transforming the local shopping experience! We're seeking a passionate Part-Time Customer Service Specialist to deliver exceptional service in our flagship Seattle location. This role offers flexible scheduling and the opportunity to work directly with our community of shoppers.
As a key member of our retail team, you'll create memorable customer experiences while supporting our mission to provide accessible, high-quality products. We offer competitive pay, employee discounts, and a vibrant work environment where your contributions are valued.
Responsibilities
- Deliver outstanding customer service through in-person interactions and digital support channels
- Process transactions accurately and efficiently using POS systems
- Resolve customer inquiries and complaints with empathy and professionalism
- Assist with inventory management and product merchandising
- Collaborate with team members to maintain a clean, organized store environment
- Participate in seasonal promotions and special events
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including evenings and weekends
- Basic proficiency with POS systems and digital tools
- Positive attitude and problem-solving abilities
- High school diploma or equivalent required
- Ability to stand for extended periods and lift up to 30 lbs