Job Description
Join our dynamic team at Urban Retail Solutions and start your part-time career immediately! We're seeking enthusiastic Customer Service Specialists to deliver exceptional experiences in our Baltimore retail locations. This urgent opening offers flexible scheduling and competitive pay for motivated individuals ready to make an impact.
As a key member of our frontline team, you'll handle customer inquiries, process transactions, and maintain store presentation. Perfect for students or professionals seeking supplemental income, this role provides comprehensive training and a supportive work environment.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Resolve customer complaints with empathy and efficiency
- Assist with inventory management and store merchandising
- Collaborate with team members to maintain store standards
- Operate point-of-sale systems and handle cash transactions
- Participate in product knowledge training sessions
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Strong communication and problem-solving abilities
- Basic proficiency with POS systems and technology
- Ability to work flexible shifts including weekends
- Positive attitude and team-oriented mindset
- Reliable transportation to Baltimore locations
- Immediate availability to start