Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist in Raleigh, NC. We're seeking energetic individuals to deliver exceptional customer experiences in a fast-paced retail environment. This role offers immediate start with flexible scheduling and growth opportunities. Perfect for students, career changers, or anyone seeking supplemental income in the Triangle area.
Responsibilities
- Provide outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems and maintain cash handling protocols
- Assist with inventory management, stocking, and visual merchandising
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to maintain store operations and cleanliness
- Support promotional campaigns and product launches
- Train new associates on store procedures and customer service standards
Qualifications
- High school diploma or equivalent (college students encouraged to apply)
- 6+ months experience in customer service or retail preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic proficiency with technology and point-of-sale systems
- Attention to detail and problem-solving abilities
- Valid NC driver's license and reliable transportation
- Positive attitude and team-oriented mindset