Job Description
Join our dynamic team as a Part-Time Customer Service Specialist in Chicago! Urban Retail Solutions is seeking energetic individuals to deliver exceptional service at our downtown flagship store. This flexible role (20-25 hours/week) offers competitive pay and growth opportunities for students and professionals alike. You'll be the heart of our customer experience, helping shoppers find perfect matches while representing our premium brand.
Our ideal candidate thrives in fast-paced environments and values teamwork. Enjoy a modern workspace with employee discounts and convenient transit access. Apply today to start your journey with one of Illinois' most innovative retail employers!
Responsibilities
- Deliver personalized customer consultations and product recommendations
- Process transactions using POS systems while maintaining accuracy
- Manage inventory and merchandise displays to brand standards
- Resolve customer inquiries and complaints with professional solutions
- Collaborate with sales team to achieve weekly targets
- Assist with visual merchandising and store cleanliness
- Participate in product knowledge training sessions
- Support inventory management and stock rotation
Qualifications
- High school diploma or equivalent (college students encouraged)
- 1+ years customer service or retail experience preferred
- Strong communication and conflict resolution skills
- Basic math proficiency for cash handling
- Availability for evenings, weekends, and holidays
- Proficiency with point-of-sale technology
- Ability to stand/walk for extended periods
- Positive attitude and team-oriented mindset