Job Description
Join our dynamic team at Retail Plus Inc. as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional service in our Charlotte location. Enjoy flexible scheduling, competitive pay, and a supportive environment where your contributions make a real difference. Perfect for students or those seeking work-life balance, this role offers growth opportunities within a leading retail chain.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and complaints promptly
- Collaborate with team members to maintain store standards
- Contribute to achieving sales targets through upselling
- Train new staff on store procedures and products
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends
- Basic proficiency with POS systems and digital tools
- Physical ability to stand for extended periods
- Positive attitude and team-oriented mindset
- Valid North Carolina driver's license (if applicable for logistics)