Job Description
Join our dynamic team as a Part-Time Customer Service Specialist at Charlotte Retail Solutions! We're seeking energetic individuals to deliver exceptional service in our vibrant downtown location. This role offers flexible hours (20-25 hrs/week) and competitive pay while supporting our mission to create memorable shopping experiences. Perfect for students, career changers, or anyone seeking supplemental income with growth opportunities.
Responsibilities
- Provide in-person assistance to customers with product inquiries and purchases
- Process transactions accurately using POS systems and handle cash/credit payments
- Manage inventory stock and maintain organized displays
- Resolve customer concerns with empathy and solution-oriented approaches
- Collaborate with team members to ensure smooth store operations
- Participate in seasonal merchandising and promotional events
Qualifications
- High school diploma or equivalent (current students welcome)
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic math proficiency for cash handling
- Reliable transportation and punctuality
- Positive attitude and team player mentality