Job Description
Join our award-winning team as a Part-Time Customer Service Specialist in Charlotte's vibrant retail district! We're seeking energetic individuals to deliver exceptional experiences while supporting our growing operations. Perfect for students, career changers, or those seeking flexible schedules. Enjoy competitive pay, paid training, and a dynamic team environment. Start immediately and build your career with a forward-thinking company committed to employee growth.
Responsibilities
- Provide exceptional in-person and phone customer support for retail products and services
- Process transactions accurately using POS systems while maintaining cash handling compliance
- Resolve customer inquiries and complaints with empathy and solution-oriented approaches
- Assist with inventory management and visual merchandising tasks
- Collaborate with team members to ensure seamless store operations during peak hours
- Participate in ongoing product knowledge training to maintain service excellence
Qualifications
- High school diploma or equivalent; customer service experience preferred
- Strong communication and interpersonal skills with a service-first mindset
- Ability to work flexible shifts including weekends, evenings, and holidays
- Basic math proficiency and comfort with retail technology systems
- Reliable transportation and punctuality for scheduled shifts
- Positive attitude and ability to thrive in fast-paced environments
- Must be authorized to work in the United States