Job Description
Join our dynamic team at Urban Retail Solutions! We're seeking enthusiastic part-time Customer Service Specialists to deliver exceptional experiences at our flagship Chicago location. This immediate-start opportunity offers flexible scheduling, competitive pay, and growth potential in a vibrant retail environment.
Perfect for students, career changers, or those seeking supplemental income, this role combines hands-on customer interaction with operational support. Enjoy a modern workplace culture that values recognition, work-life balance, and professional development.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems and handle cash operations
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries with empathy and product knowledge
- Collaborate with team members to maintain store standards and cleanliness
- Participate in seasonal promotions and special event activations
- Operate point-of-sale systems and handle returns/exchanges professionally
Qualifications
- High school diploma or equivalent (college students encouraged to apply)
- Minimum 6 months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including evenings and weekends
- Basic math proficiency and comfort handling cash transactions
- Proficiency with point-of-sale systems and technology
- Positive attitude and problem-solving mindset
- Must be available for immediate start