Job Description
Join Metro Retail Solutions as a Part-Time Customer Service Specialist in the vibrant heart of New York City! We're seeking energetic individuals to deliver exceptional customer experiences while supporting our growing retail operations. This flexible role offers competitive pay and the opportunity to work in a dynamic team environment. Perfect for students or professionals seeking work-life balance.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Process transactions accurately using POS systems and handle cash operations
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to achieve daily sales targets
- Maintain store cleanliness and organized product displays
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends and evenings
- Basic proficiency with POS systems and digital tools
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods and lift up to 30 lbs