Job Description
Join our award-winning retail team in the heart of Oakland! We're seeking energetic part-time Customer Service Specialists to deliver exceptional shopping experiences. As a key member of our dynamic team, you'll drive sales growth while building lasting customer relationships. Enjoy flexible scheduling, competitive pay, and a supportive work environment. Perfect for students and professionals seeking work-life balance.
Why Work With Us?
- Flexible shifts (20-25 hrs/week)
- Employee discounts on all products
- Free parking and public transit reimbursement
- Clear advancement opportunities
Responsibilities
- Deliver exceptional customer service through personalized assistance and product knowledge
- Process transactions accurately using POS systems and handle cash management
- Resolve customer inquiries and complaints with professionalism
- Collaborate with team members to maintain store presentation and stock levels
- Actively promote store loyalty programs and special promotions
- Participate in inventory counts and store operations as needed
Qualifications
- High school diploma or equivalent required
- 6+ months retail or customer service experience preferred
- Strong communication and problem-solving skills
- Basic math proficiency for cash handling
- Ability to work evenings, weekends, and holidays
- Valid California driver's license (for occasional off-site deliveries)
- Proficiency with POS systems and technology