Job Description
Join Urban Retail Solutions as a Part-Time Customer Service Specialist in Phoenix! We're seeking energetic individuals to deliver exceptional experiences at our downtown flagship location. This role offers flexible scheduling, competitive pay, and growth opportunities within our expanding retail network. Perfect for students, professionals seeking work-life balance, or anyone passionate about creating memorable customer interactions.
Why Join Us?
• Flexible 20-25 hour weekly schedule
• Employee discounts on premium brands
• Paid training and development programs
• Collaborative team environment
Responsibilities
- Provide personalized customer assistance across in-store and digital channels
- Process transactions using POS systems while maintaining accuracy
- Manage inventory and display merchandise to brand standards
- Resolve customer inquiries with empathy and solution-oriented approach
- Collaborate with team during peak hours and seasonal events
- Contribute to store cleanliness and safety protocols
Qualifications
- High school diploma or equivalent; college students encouraged
- 6+ months customer service or retail experience preferred
- Proficiency with point-of-sale technology (training provided)
- Strong communication and conflict resolution skills
- Ability to work evenings/weekends and stand for extended periods
- Valid Arizona driver's license (for occasional store transfers)