Job Description
Join our dynamic team in San Antonio and start earning immediately! We're seeking passionate Part-Time Customer Service Specialists to deliver exceptional experiences to our growing client base. This flexible role offers competitive pay and opportunities for advancement within a supportive environment.
Why Choose CityHub Solutions?
- Immediate start – no waiting period!
- Flexible weekday/weekend scheduling options
- Comprehensive paid training provided
- Employee discounts and wellness programs
- Clear career path to full-time roles
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and technical issues efficiently
- Update customer records in CRM systems
- Collaborate with cross-functional teams to resolve complex cases
- Maintain high customer satisfaction scores (CSAT)
- Process orders and troubleshoot service disruptions
- Participate in weekly team performance reviews
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication and conflict resolution skills
- Proficiency with CRM software (Salesforce experience a plus)
- Ability to work flexible shifts including weekends
- Basic technical troubleshooting knowledge
- Valid Texas ID and reliable transportation