Job Description
Are you looking for part-time jobs near me in Detroit, MI? Metro Tech Solutions is seeking a motivated Technical Support Specialist to join our growing team. We pride ourselves on providing top-tier IT support to local businesses and are looking for someone who is detail-oriented and eager to learn.
As a part-time member of our staff, you will play a crucial role in maintaining our clients' technology infrastructure while enjoying a flexible schedule that fits your lifestyle.
Responsibilities
- Provide remote and on-site technical support for hardware and software issues.
- Diagnose and resolve common network connectivity problems.
- Maintain accurate records of technical issues and resolutions in our ticketing system.
- Assist in the setup and configuration of new workstations and peripherals.
- Communicate technical concepts clearly to non-technical staff members.
Qualifications
- High school diploma or GED required; Associate degree in IT is a plus.
- Familiarity with Windows and macOS operating systems.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Must be available to work approximately 20-25 hours per week.