Job Description
Join Apex Tech Solutions and Accelerate Your Career!
We are a premier technology firm in Wichita, KS, seeking a highly skilled Senior IT Support Specialist to join our dynamic team. We offer competitive benefits, a modern work environment, and opportunities for rapid growth.
Why Choose Us?
- Immediate Hiring with Walk-in Interviews available this week.
- Competitive salary and comprehensive health benefits.
- Professional development and certification reimbursement.
- Collaborative and inclusive company culture.
If you are ready to take the next step in your IT career, we want to meet you.
Responsibilities
- Provide advanced technical support and troubleshooting for hardware, software, and network issues.
- Manage and maintain user accounts, permissions, and security protocols.
- Install, configure, and upgrade computer systems and peripherals.
- Document technical issues and resolutions in our ticketing system.
- Collaborate with the development team to ensure seamless system integration.
- Conduct regular system audits and performance monitoring.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 3+ years of experience in IT support or a related technical role.
- Strong knowledge of Windows and macOS operating systems.
- Proficiency with networking concepts, firewalls, and VPNs.
- Excellent problem-solving skills and attention to detail.
- Ability to communicate complex technical information to non-technical users.