Job Description
Join TechSolutions Inc. for immediate hiring opportunities in Milwaukee! We're seeking a passionate Senior IT Support Specialist to join our dynamic team. Walk-in interviews are scheduled daily at our downtown Milwaukee office. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment. No appointment needed – bring your resume and start your career today!
Responsibilities
- Provide technical support for hardware, software, and network systems
- Manage user accounts and security protocols
- Diagnose and resolve complex technical issues
- Document IT processes and maintain knowledge base
- Collaborate with cross-functional teams on system implementations
- Train end-users on new technologies and best practices
- Monitor system performance and proactively address vulnerabilities
Qualifications
- 3+ years of IT support experience
- CompTIA A+ or equivalent certification
- Proficiency in Windows/macOS/Linux environments
- Strong networking knowledge (TCP/IP, DNS, DHCP)
- Excellent problem-solving and communication skills
- Experience with helpdesk ticketing systems
- Ability to work independently and in team settings
- Valid Wisconsin driver's license (occasional site visits required)