Job Description
We are looking for a highly skilled Senior IT Support Specialist to join our growing team in Oklahoma City, OK. As we experience rapid growth, we are urgently seeking a problem-solver who can manage our technical infrastructure and support our employees.
Why Join Us?
We offer competitive benefits, a modern work environment, and the chance to work on cutting-edge projects. If you are looking for a stable career with immediate opportunities for advancement, this is the place for you.
Responsibilities
- Provide advanced technical troubleshooting and support for hardware, software, and network issues.
- Manage and maintain the organization’s computer inventory and asset tracking system.
- Install, configure, and update operating systems and business applications.
- Respond to helpdesk tickets and resolve issues with a focus on customer satisfaction.
- Collaborate with the IT team to implement new security protocols and system upgrades.
Qualifications
- Minimum of 3-5 years of experience in IT support or a related technical field.
- Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional are preferred.
- Strong knowledge of Windows and macOS operating systems.
- Excellent communication skills with the ability to explain complex technical concepts to non-technical users.
- Ability to work independently and prioritize tasks in a fast-paced environment.