Job Description
We are seeking a highly skilled Senior IT Support Specialist to join our fast-paced team in New York City. As a premier technology firm, we are dedicated to delivering exceptional service to our clients and providing our employees with a rewarding career path. This position offers a competitive salary structure with weekly pay and comprehensive benefits.
In this role, you will serve as a key technical resource, ensuring the stability and security of our internal infrastructure while mentoring junior staff members.
Why Join Us?
- Competitive hourly rates with weekly payouts.
- Comprehensive health, dental, and vision insurance.
- Generous PTO and professional development opportunities.
Responsibilities
- Provide advanced technical troubleshooting for hardware, software, and network issues across all departments.
- Manage and maintain the company's Active Directory and local workstations.
- Implement and monitor IT security protocols to prevent data breaches.
- Collaborate with vendors to manage software licenses and hardware procurement.
- Document technical solutions and create user guides for internal staff.
- Lead IT training sessions to improve digital literacy within the organization.
Qualifications
- Minimum of 4 years of experience in IT Support, Help Desk, or Systems Administration.
- Bachelor’s degree in Computer Science, Information Technology, or equivalent work experience.
- Strong proficiency in Windows 10/11, macOS, and Linux environments.
- Experience with cloud services (AWS, Azure, or Google Cloud) is a plus.
- Excellent verbal and written communication skills.
- Ability to work independently and prioritize tasks in a dynamic environment.