Job Description
Join Metro Growth Partners, a dynamic force in Charlotte's thriving business ecosystem, as we expand our operations in the Queen City. We're seeking a results-driven Senior Operations Manager to lead cross-functional teams and drive strategic initiatives. This full-time role offers competitive compensation, comprehensive benefits, and the opportunity to shape Charlotte's economic landscape.
Our Charlotte headquarters is a modern workspace in Uptown, fostering collaboration and innovation. We pride ourselves on our commitment to local talent development and sustainable business practices. As a key member of our leadership team, you'll contribute to projects that directly impact North Carolina's growing economy.
Responsibilities
- Oversee daily operations across 3+ departments with 15+ team members
- Develop and implement process optimization strategies reducing operational costs by 15%
- Lead quarterly business reviews and annual strategic planning initiatives
- Manage vendor relationships and negotiate contracts with local suppliers
- Collaborate with executive team on Charlotte market expansion plans
- Ensure compliance with federal and North Carolina state regulations
- Mentor department heads and foster high-performance team culture
Qualifications
- Bachelor's degree in Business Administration or related field (MBA preferred)
- 8+ years progressive operations management experience
- Proven track record in budget management ($5M+ annual budgets)
- Strong expertise in process improvement methodologies (Lean/Six Sigma)
- Experience leading cross-functional teams in regulated industries
- Advanced proficiency in ERP systems and data analytics tools
- Valid North Carolina driver's license and reliable transportation
- Professional certification (PMP/CPIM) highly valued