Job Description
Immediate openings! Walk-in interviews happening NOW! Apex Solutions Group is urgently hiring Customer Service Representatives in Jacksonville, FL. No prior experience required – we provide comprehensive training! Join our award-winning team and enjoy competitive pay, health benefits, and career growth opportunities. Perfect for recent graduates or career changers. Don't wait – apply today!
Responsibilities
- Handle inbound/outbound customer inquiries with exceptional professionalism
- Resolve customer issues efficiently using CRM systems
- Process orders and maintain accurate client records
- Collaborate with team members to improve service quality
- Meet performance metrics including resolution times and satisfaction scores
- Participate in ongoing training programs to enhance skills
Qualifications
- High school diploma or equivalent required
- Strong verbal communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and typing skills
- Positive attitude and customer-focused mindset
- Reliable transportation to our Jacksonville location