Job Description
Join our dynamic team at Metro Retail Solutions! We're urgently hiring Customer Service Specialists for immediate walk-in interviews in New York. This is your chance to launch your career in a fast-paced retail environment with competitive compensation and growth opportunities. No appointment needed – just bring your resume and enthusiasm!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with exceptional professionalism
- Process transactions and resolve billing discrepancies efficiently
- Maintain detailed customer records in our CRM system
- Collaborate with sales teams to upsell products and services
- Participate in daily team briefings and training sessions
- Contribute to store cleanliness and visual merchandising standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or retail experience
- Strong communication and problem-solving skills
- Proficiency with POS systems and MS Office Suite
- Ability to work flexible hours including weekends
- Positive attitude and team player mentality