Job Description
Join Our Team as an IT Support Specialist
Are you looking for urgent hiring jobs near me in Oklahoma City? Apex Systems Inc. is currently seeking a dynamic IT Support Specialist to join our growing team. We offer a competitive salary, comprehensive benefits, and a collaborative work environment.
Why Apply?
At Apex Systems, we prioritize our employees. You will have the opportunity to work with cutting-edge technology while helping our clients achieve their business goals.
- Competitive salary and performance bonuses
- Comprehensive health, dental, and vision insurance
- Professional development and training programs
- Modern office amenities in the heart of OKC
Job Summary
The IT Support Specialist will be responsible for providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. We are looking for a proactive problem solver who thrives in a fast-paced environment.
Responsibilities
- Provide technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices.
- Diagnose and troubleshoot network connectivity issues to ensure seamless business operations.
- Manage and maintain the inventory of IT equipment and software licenses.
- Respond to help desk tickets in a timely and professional manner.
- Conduct user training sessions on new software and security protocols.
- Collaborate with the IT team to implement new systems and upgrades.
- Document all technical issues and resolutions in the knowledge base.
Qualifications
- High school diploma or equivalent; Associate’s degree in Information Technology or related field preferred.
- Minimum of 2 years of experience in IT support or help desk roles.
- Strong knowledge of Windows and Mac operating systems, as well as Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to explain complex technical concepts to non-technical users.
- Experience with remote support tools (e.g., TeamViewer, LogMeIn) is a plus.
- Strong problem-solving skills and the ability to work independently.