Job Description
Join our dynamic team at TechSolutions Inc. as an IT Support Specialist in sunny Tampa, FL! We're urgently hiring to support our rapid growth and need passionate tech professionals to deliver exceptional service. Enjoy competitive pay, comprehensive benefits, and a collaborative environment where your expertise makes an immediate impact. Apply today to secure your spot in one of Tampa's most innovative tech companies!
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network issues
- Deploy and configure new workstations, laptops, and mobile devices
- Manage Active Directory, Office 365, and cloud-based systems
- Document IT processes and maintain accurate asset inventory
- Collaborate with cross-functional teams on IT infrastructure projects
- Implement security protocols and conduct vulnerability assessments
- Train employees on best practices for digital security
Qualifications
- 3+ years of hands-on IT support experience in Windows/Linux environments
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Microsoft 365 and Azure administration
- Strong troubleshooting skills for hardware/software issues
- Experience with ticketing systems (ServiceNow, Jira)
- Excellent communication and customer service abilities
- Ability to manage multiple priorities in fast-paced settings