Urgent Hiring: IT Support Specialist - Los Angeles, CA

Are you ready to make an immediate impact? Apex Systems is urgently hiring an experienced IT Support Specialist in Los Angeles, CA!

We are seeking a dedicated professional to join our high-performing IT team. In this role, you will be the first line of defense for our internal staff, ensuring seamless technology operations and providing top-tier technical assistance. If you are looking for an urgent opening with competitive pay and excellent benefits, apply today.

What You Will Do:

• Provide Tier 2 and Tier 3 technical support via phone, email, and remote access tools.
• Diagnose and resolve complex hardware, software, and network connectivity issues.
• Manage and prioritize incoming support tickets in our ticketing system.
• Perform system maintenance, patch management, and security updates.
• Collaborate with vendors and other IT departments to ensure system integrity.
• Train end-users on new software and best practices.

Qualifications:

• Minimum of 2 years of experience in IT Help Desk or Technical Support.
• Strong knowledge of Windows and macOS operating systems.
• Familiarity with Active Directory and cloud services (Azure/Google Cloud).
• Excellent problem-solving and customer service communication skills.
• CompTIA A+ or Network+ certification preferred.
• Ability to work independently in a fast-paced, urgent environment.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.