Job Description
Join our dynamic team immediately! TechNova Solutions is urgently hiring an IT Support Specialist in Las Vegas, NV. This is your chance to start a rewarding career in tech with competitive pay and growth opportunities. We're looking for passionate problem-solvers who thrive in fast-paced environments. Don't miss this urgent opportunity to join our innovative team – apply today and start working tomorrow!
Responsibilities
- Provide immediate technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems and peripherals
- Manage user accounts, permissions, and security protocols
- Document technical issues and resolutions in ticketing systems
- Collaborate with IT team on infrastructure projects and upgrades
- Train users on new technologies and best practices
- Monitor system performance and implement preventive maintenance
Qualifications
- 2+ years of IT support experience or relevant certification (CompTIA A+, Network+)
- Proficiency in Windows OS, Microsoft Office Suite, and cloud services
- Strong troubleshooting and diagnostic skills
- Excellent communication and customer service abilities
- Experience with ticketing systems (ServiceNow, Jira)
- Ability to work independently and prioritize urgent requests
- Valid driver's license and reliable transportation