Job Description
Join TechForce Solutions immediately as an IT Support Specialist in Wichita, KS! We're urgently hiring to fill this critical role and need you to start right away. As a key member of our dynamic team, you'll provide essential technical support to ensure seamless operations for our growing client base. This is your chance to launch your career with a forward-thinking tech company offering competitive pay, comprehensive benefits, and immediate impact.
At TechForce Solutions, we value innovation, collaboration, and rapid problem-solving. You'll work in a fast-paced environment where your expertise directly contributes to our clients' success. If you're ready to hit the ground running and grow with us, apply today!
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Diagnose and resolve complex technical problems efficiently
- Document all IT procedures and maintenance activities
- Collaborate with team members on system upgrades and security protocols
- Train end-users on new technologies and best practices
- Monitor system performance and implement preventive measures
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- 3+ years of hands-on IT support experience
- Strong knowledge of Windows/macOS, networking, and security
- Experience with helpdesk ticketing systems (e.g., Jira, ServiceNow)
- Certifications (CompTIA A+, Network+, or similar) preferred
- Excellent communication and customer service skills
- Ability to work independently and manage multiple priorities