Job Description
We are currently urgently hiring a highly motivated Local Support Specialist to join our growing team in Boston, MA. This is a fantastic opportunity for individuals looking for immediate employment and a chance to contribute to a high-performance environment.
If you are searching for a local job near you and want to start your career with us immediately, we encourage you to apply. We offer a competitive hourly rate and a comprehensive benefits package for full-time employees.
Responsibilities
- Accurately input and verify customer data into our enterprise CRM systems.
- Resolve customer inquiries via phone, email, and chat with a focus on 100% satisfaction.
- Assist in the organization and maintenance of physical and digital filing systems.
- Collaborate with cross-functional teams to streamline operational workflows.
- Perform general administrative duties including scheduling and correspondence.
- Identify and escalate complex issues to senior management when necessary.
Qualifications
- High school diploma or GED required; associate degree preferred.
- Proven experience in data entry, customer service, or administrative support.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook).
- Strong typing speed and exceptional attention to detail.
- Ability to start work immediately upon selection.
- Valid driver's license and reliable transportation.