Job Description
Join our dynamic team in Oklahoma City and make an immediate impact! We're urgently seeking a skilled IT Support Specialist to deliver exceptional technical assistance to our growing client base. This is a direct-hire opportunity with competitive benefits and rapid onboarding. If you're passionate about technology and thrive in fast-paced environments, apply now to start your career with us within 72 hours!
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network systems
- Diagnose and resolve complex IT issues across Windows/macOS environments
- Manage user accounts, permissions, and security protocols
- Deploy and configure cloud solutions including Microsoft Azure and Office 365
- Document technical procedures and maintain knowledge base
- Collaborate with cross-functional teams on system optimization projects
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+/Network+ or equivalent certifications required
- Proficiency in Active Directory, Group Policy, and SCCM
- Strong understanding of TCP/IP networking and security best practices
- Experience with helpdesk ticketing systems (ServiceNow preferred)
- Excellent problem-solving and communication skills
- Ability to work flexible hours including occasional on-call duties