Job Description
Join TechFlow Solutions immediately as our IT Support Specialist! We're urgently hiring for a critical role in our Houston office. This is your chance to launch your career with a forward-thinking tech company offering competitive benefits and growth opportunities. Apply now if you're ready to start within 48 hours!
Responsibilities
- Provide Tier 2/3 technical support for 200+ employees
- Deploy and troubleshoot Windows 10/11 systems and cloud applications
- Manage Active Directory, VPN, and network infrastructure
- Document IT procedures and maintain service desk tickets
- Collaborate with vendors for hardware/software procurement
- Implement cybersecurity best practices across endpoints
Qualifications
- 3+ years in IT support or helpdesk roles
- CompTIA A+ or Microsoft 365 certification required
- Expertise in Windows OS, Azure AD, and Intune
- Experience with ServiceNow or Jira ticketing systems
- Strong problem-solving and communication skills
- Ability to work flexible hours for urgent incidents