Job Description
Join our dynamic team in Albuquerque! Global Tech Solutions is urgently hiring IT Support Specialists for immediate positions. We offer competitive compensation, comprehensive benefits, and career growth opportunities. Walk-in interviews welcome Monday-Friday, 9 AM-4 PM at our downtown Albuquerque office. No appointment needed – bring your resume and passion for technology!
Responsibilities
- Provide Tier 1-2 technical support for hardware/software issues
- Install, configure, and troubleshoot Windows/macOS systems
- Manage network infrastructure and security protocols
- Document IT processes and maintain knowledge base
- Collaborate with cross-functional teams on IT projects
- Train employees on new technologies and best practices
- Monitor system performance and implement optimizations
Qualifications
- Associate's degree in IT or equivalent experience
- 2+ years in technical support/helpdesk roles
- Proficiency with Windows Server and Active Directory
- Strong network troubleshooting skills (TCP/IP, DNS)
- CompTIA A+/Network+ certification required
- Excellent communication and problem-solving abilities
- Ability to work flexible hours during system outages