Job Description
Immediate opportunity in Washington DC! Join our dynamic tech team as an IT Support Specialist. We're conducting walk-in interviews daily for qualified candidates. This urgent hiring position offers competitive compensation, comprehensive benefits, and career growth in a fast-paced environment.
Why join us? TechCorp Solutions is a leading IT services provider with a 98% client retention rate. Our Washington DC headquarters offers modern facilities, flexible work arrangements, and a culture of innovation. No appointment needed – simply walk in during business hours to interview!
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network issues
- Manage user accounts, permissions, and access controls across Windows/macOS environments
- Install, configure, and maintain workstations, servers, and peripheral devices
- Document IT processes, incidents, and resolutions in ServiceNow
- Collaborate with cross-functional teams on infrastructure projects
- Conduct security audits and implement best practices
- Maintain 99.9% system uptime through proactive monitoring
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA Network+ or Security+ certification required
- Proficiency in Active Directory, SCCM, and PowerShell scripting
- Strong troubleshooting skills for Windows 10/11 and macOS systems
- Experience with cloud platforms (Azure/O365) preferred
- Excellent communication and customer service skills
- Ability to work flexible shifts including occasional weekends
- Valid driver's license for occasional site visits