Job Description
Join our dynamic team at Apex Solutions Group in Columbus, OH! We're urgently hiring for an IT Support Specialist with immediate walk-in interviews available. This is your chance to launch your career in a fast-paced environment with competitive benefits and growth opportunities. No appointments needed – just walk in Monday-Friday, 9 AM-4 PM at our downtown Columbus office. Don't miss this urgent hiring opportunity!
Responsibilities
- Provide Tier 1-2 technical support for hardware/software issues across 100+ employees
- Deploy and configure Windows 10/11 workstations and network infrastructure
- Manage Active Directory, Office 365, and cloud-based systems
- Document IT processes and maintain accurate asset inventory
- Collaborate with vendors for hardware/software procurement
- Implement cybersecurity best practices and data protection protocols
- Support office equipment (printers, AV systems, mobile devices)
Qualifications
- 2+ years of hands-on IT support experience in corporate environments
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Windows OS, Active Directory, and Microsoft 365
- Strong troubleshooting skills for network connectivity issues
- Experience with ticketing systems (ServiceNow, Jira preferred)
- Excellent communication and customer service abilities
- Ability to lift 30lbs for equipment maintenance
- Valid Ohio driver's license (occasional site visits required)