Job Description
Join our dynamic team in San Antonio! MetroLink Solutions is urgently seeking a Customer Service Specialist to deliver exceptional client experiences in our fast-paced retail environment. This is a full-time, on-site role with competitive compensation and growth opportunities. Ideal for candidates with local experience and a passion for helping others.
Responsibilities
- Resolve customer inquiries via phone, email, and in-person interactions
- Process transactions and maintain accurate sales records
- Collaborate with team to ensure seamless store operations
- Implement inventory management protocols
- Train new staff on customer service standards
- Monitor customer feedback and implement improvement strategies
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Proficiency in POS systems and MS Office
- Strong problem-solving and communication skills
- Ability to work flexible hours including weekends
- Bilingual (English/Spanish) certification a plus
- Valid Texas driver's license