Job Description
Apex Tech Solutions is revolutionizing the IT landscape in the Carolinas, and we are looking for driven professionals to join our growing team. We are currently hosting walk-in interviews for the position of IT Support Specialist. If you are ready to kickstart your career in a dynamic environment with immediate opportunities, this is your chance.
We offer a competitive benefits package, comprehensive training, and a clear path for advancement. Don't miss this opportunity to work with cutting-edge technology and a supportive culture.
Responsibilities
- Troubleshoot and Resolve: Diagnose and resolve hardware and software issues for employees in a timely manner.
- Network Management: Monitor network performance and ensure secure, efficient connectivity across the office.
- User Support: Provide technical assistance via phone, email, and in-person to a diverse user base.
- System Administration: Perform routine maintenance on servers, PCs, and peripherals.
- Documentation: Maintain accurate records of incidents, resolutions, and technical procedures.
Qualifications
- Education: Associate degree in Computer Science, Information Technology, or equivalent work experience.
- Experience: 1-3 years of experience in IT support or help desk roles is preferred.
- Technical Skills: Proficiency in Windows and Linux operating systems, Active Directory, and basic networking concepts.
- Communication: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical staff.
- Availability: Must be available to attend the walk-in interview on-site.