Job Description
Join our dynamic team as a Weekend Customer Experience Specialist at Charlotte Premium Retail! We're seeking energetic professionals to deliver exceptional service during our busiest weekend hours. This role is perfect for students, parents, or career changers seeking flexible weekend schedules with competitive compensation. Enjoy a modern, fast-paced environment where your people skills directly impact customer loyalty and team success.
Responsibilities
- Deliver outstanding in-person customer service with product knowledge and solution-oriented approach
- Process transactions accurately while maintaining cash handling security protocols
- Manage inventory and merchandising displays to maintain visual appeal
- Resolve customer inquiries and escalations with professionalism and empathy
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Contribute to store cleanliness and safety standards compliance
- Participate in weekend staff meetings and training initiatives
Qualifications
- Previous retail or customer service experience preferred
- Strong interpersonal communication and conflict resolution abilities
- Flexibility to work Saturdays and Sundays (8am-6pm shifts)
- Basic proficiency with POS systems and inventory management software
- High school diploma or equivalent; college students encouraged to apply
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Valid North Carolina driver's license for potential inventory runs