Job Description
Are you looking for a work-life balance that fits your schedule?
Join Horizon Retail Solutions as a Weekend Customer Experience Specialist. We are a dynamic team committed to delivering excellence in the local San Diego community. We are currently seeking motivated individuals to join our weekend operations, offering competitive pay and a supportive environment.
As a Weekend Specialist, you will be the face of our brand, ensuring every customer leaves satisfied. This is an excellent opportunity for students, parents, or anyone seeking a flexible schedule without sacrificing career growth.
Responsibilities
- Customer Engagement: Greet and assist customers with a friendly, professional demeanor, answering questions about products and services.
- Transaction Management: Process sales, returns, and exchanges accurately using Point of Sale (POS) systems.
- Problem Resolution: Address and resolve customer inquiries or complaints efficiently to ensure high satisfaction scores.
- Inventory Support: Assist in stock replenishment, organizing displays, and maintaining a clean and safe shopping environment.
- Team Collaboration: Communicate effectively with shift supervisors and fellow team members to ensure smooth operations.
Qualifications
- Availability: Must be available to work Fridays, Saturdays, and Sundays.
- Communication: Strong verbal and written communication skills with a customer-first attitude.
- Reliability: Proven track record of punctuality and dependability.
- Adaptability: Ability to multitask in a fast-paced retail environment.
- Experience: Previous customer service experience is preferred but not required (training provided).