Job Description
Join our dynamic team as a Weekend Customer Service Lead in beautiful Colorado Springs! We're seeking energetic professionals to deliver exceptional experiences during our busiest weekend hours. This role offers flexible scheduling, competitive compensation, and growth opportunities within a supportive retail environment. Perfect for students, parents, or anyone seeking weekend work-life balance!
Responsibilities
- Manage weekend customer service operations and team coordination
- Resolve customer inquiries and complaints with professionalism
- Execute inventory management and visual merchandising tasks
- Train and mentor weekend associates on company standards
- Process transactions using POS systems while maintaining accuracy
- Collaborate with weekday managers for seamless operations
- Implement loss prevention protocols during high-traffic periods
Qualifications
- Minimum 1 year retail or customer service experience
- Availability for all weekend shifts (Saturday & Sunday)
- Strong conflict resolution and communication skills
- Basic proficiency with retail technology and POS systems
- Ability to stand for extended periods and lift 25 lbs
- High school diploma or equivalent required
- Valid Colorado driver's license preferred