Job Description
Join Our Dynamic Team as a Weekend Customer Service Representative
We are seeking a motivated and energetic individual to join our team in Baltimore, MD. If you are looking for a weekend shift job that offers competitive pay and a supportive work environment, this is the perfect opportunity for you. We pride ourselves on delivering top-tier service and are looking for candidates who are ready to make an impact.
Why Choose Us?
- Competitive Pay: Earn between $18.00 and $24.00 per hour.
- Flexible Schedule: Focus on your personal life during the week.
- Growth Opportunities: Clear pathways for career advancement within the company.
- Modern Work Environment: State-of-the-art facilities and a friendly culture.
Responsibilities
- Greet and assist customers with a smile, ensuring a positive and professional experience.
- Handle customer inquiries, complaints, and returns efficiently and accurately.
- Process transactions and maintain accurate records of daily operations.
- Collaborate with the weekday team to ensure seamless workflow transitions.
- Maintain a clean and organized workspace in compliance with company safety standards.
- Upsell products and services to meet departmental sales goals.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or retail experience is a plus but not mandatory.
- Strong verbal communication skills with the ability to interact with diverse groups.
- Must be available to work weekends (Saturday and Sunday).
- Basic computer proficiency and ability to learn internal software quickly.
- Ability to stand for extended periods and lift up to 25 lbs.