Job Description
Join Boston's premier retail destination as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional weekend shopping experiences in our vibrant Back Bay location. Perfect for students, parents, or career-changers seeking flexible weekend schedules with competitive pay and growth opportunities. Enjoy a dynamic environment where your passion for service meets Boston's thriving retail scene.
Responsibilities
- Deliver exceptional in-store customer experiences with personalized service
- Process transactions accurately while maintaining cash handling standards
- Manage inventory and product displays to showcase seasonal collections
- Resolve customer inquiries and escalations with professionalism
- Collaborate with weekend team to maintain store appearance and operations
- Support digital and omnichannel fulfillment processes
- Participate in weekend inventory counts and merchandising rotations
Qualifications
- 1+ years retail or customer service experience preferred
- Availability for all weekend shifts (Sat/Sun 9am-6pm)
- Strong communication and problem-solving abilities
- Ability to work efficiently in fast-paced environments
- Basic POS system knowledge (training provided)
- Valid Massachusetts work authorization
- Flexibility to cover occasional holiday shifts
- Passion for Boston's retail culture and trends