Job Description
Join our dynamic team as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional experiences during our peak weekend hours. This role offers flexible scheduling while providing vital support to our growing Wichita community. Enjoy competitive pay, comprehensive training, and a supportive work environment where your contributions make a tangible difference.
Responsibilities
- Deliver outstanding customer service through in-person, phone, and digital channels
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Resolve customer inquiries with empathy and efficiency to ensure satisfaction
- Assist with inventory management and visual merchandising during weekend operations
- Collaborate with cross-functional teams to maintain seamless store operations
- Uphold brand standards and safety protocols at all times
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and conflict resolution skills
- Ability to work independently and as part of a team
- Flexibility to work weekends (Friday-Sunday) with occasional holidays
- Basic math proficiency and comfort with technology systems
- Positive attitude with problem-solving mindset
- Must pass background check and drug screening