Job Description
Join our dynamic team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional weekend experiences at our flagship Dallas location. Enjoy flexible weekend schedules with competitive pay and opportunities for growth in a fast-paced retail environment. Perfect for students, parents, or those seeking weekend-only work arrangements.
Responsibilities
- Deliver exceptional customer service through personalized assistance and product expertise
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Manage inventory restocking and visual merchandising to maintain premium store presentation
- Resolve customer inquiries and complaints with professionalism and solution-oriented approaches
- Collaborate with weekend team members to ensure seamless store operations
- Execute promotional campaigns and loyalty program activations
- Adhere to all safety and security procedures during weekend operations
Qualifications
- High school diploma or equivalent with 1+ years customer service experience
- Availability to work Saturdays and Sundays (8am-6pm shifts)
- Strong communication skills with ability to multitask in busy environments
- Basic proficiency with retail technology and point-of-sale systems
- Ability to stand for extended periods and lift up to 30 pounds
- Positive attitude and passion for creating memorable customer experiences
- Valid Texas driver's license preferred (some local deliveries required)