Job Description
Join our vibrant team at Urban Retail Group as a Weekend Customer Service Specialist! Perfect for students and career starters, this role offers flexible weekend hours while gaining valuable retail experience in Chicago's premier shopping district. We provide comprehensive training and a supportive environment where your growth is our priority. Enjoy competitive pay, employee discounts, and the opportunity to work with a dynamic team committed to excellence.
Responsibilities
- Deliver exceptional customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Assist with inventory management and store merchandising
- Resolve customer inquiries with professionalism and empathy
- Maintain clean, organized sales floor and checkout areas
- Collaborate with weekend team to achieve sales targets
- Participate in product knowledge training sessions
Qualifications
- High school diploma or equivalent (students welcome)
- Weekend availability (Saturdays & Sundays)
- Basic computer proficiency and POS experience
- Strong communication and interpersonal skills
- Ability to stand for extended periods
- Attention to detail and problem-solving aptitude
- Positive attitude with team-oriented mindset
- No prior retail experience required