Job Description
Join Metro Retail Solutions as a Weekend Customer Service Specialist and become the face of our premium shopping experience! We're seeking energetic, customer-focused professionals to deliver exceptional service during our busiest weekend hours. This role offers flexible scheduling, competitive pay, and opportunities for growth in a dynamic retail environment. If you thrive in fast-paced settings and love helping customers find their perfect products, we want you on our team!
Responsibilities
- Provide outstanding customer service through in-person interactions and digital channels
- Process transactions accurately using POS systems and handle cash/credit payments
- Assist with inventory management, stocking, and visual merchandising
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to maintain store cleanliness and operational standards
- Support promotional events and weekend sales initiatives
- Adhere to all safety protocols and company policies
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years of customer service or retail experience
- Strong communication and interpersonal skills
- Ability to work weekends and holidays reliably
- Basic math skills and cash handling experience
- Proficiency with technology and point-of-sale systems
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods and lift up to 25 lbs