Job Description
Join our award-winning team at Southern Comfort Hospitality Group as a Weekend Hospitality Associate! We're seeking energetic individuals to deliver exceptional guest experiences during our peak weekend operations. This role offers flexible scheduling, competitive pay, and growth opportunities within one of Charlotte's most beloved hospitality brands. Perfect for students, second earners, or career changers seeking weekend-only work with weekends off during weekdays.
Responsibilities
- Provide exceptional customer service to weekend guests across front desk and concierge functions
- Manage check-in/check-out processes using hotel management systems
- Coordinate weekend event logistics and group accommodations
- Resolve guest inquiries and issues promptly with solution-focused approach
- Maintain pristine property standards during weekend occupancy peaks
- Collaborate with weekend team to optimize operational efficiency
Qualifications
- Minimum 1 year customer service or hospitality experience
- Availability to work all weekend shifts (Friday-Sunday)
- Proficiency with hotel management software (e.g., Opera, Amadeus)
- Exceptional communication and conflict resolution skills
- Ability to thrive in fast-paced weekend environments
- Valid North Carolina hospitality certification preferred