Job Description
Are you a dedicated IT professional looking for a stable and flexible opportunity? Apex Tech Solutions is seeking a Weekend IT Support Specialist to join our growing team in New York City.
We are looking for a self-motivated individual who thrives in a fast-paced environment and can handle technical support issues with ease. If you are available to work weekends and want to advance your career with a top-tier employer, apply today!
Why Join Us?
- Competitive hourly rate ($25 - $35/hr).
- Flexible weekend schedule (Saturday & Sunday).
- Opportunities for professional growth and training.
- Supportive and collaborative work environment.
Responsibilities
- Provide Tier 1 and Tier 2 technical support to end-users via phone, email, and in-person during weekend shifts.
- Diagnose and resolve hardware and software issues, including printers, networks, and operating systems.
- Perform regular system maintenance, software updates, and patch management during off-hours.
- Assist in the setup and configuration of new workstations, laptops, and peripherals.
- Maintain accurate documentation of all help desk tickets, resolutions, and asset inventories.
- Collaborate with the full-time support team to ensure seamless operations and knowledge sharing.
Qualifications
- High school diploma or equivalent; Associate degree in Information Technology or related field preferred.
- 1-2 years of professional experience in IT support or a help desk role.
- Strong knowledge of Windows and Mac operating systems and troubleshooting methodologies.
- Familiarity with networking concepts (TCP/IP, DNS, DHCP) and basic network administration.
- Excellent communication and customer service skills with the ability to explain technical concepts clearly.
- Must be available to work a rotating weekend schedule (Saturday and/or Sunday).