Job Description
Join our dynamic team at Urban Retail Group as a Weekend Shift Customer Service Associate! We're seeking energetic individuals to deliver exceptional service during peak weekend hours in our vibrant Chicago locations. Enjoy competitive pay, flexible scheduling, and opportunities for advancement while working in a fast-paced retail environment.
Responsibilities
- Provide outstanding customer service in person and via phone during weekend shifts
- Process transactions accurately using POS systems
- Manage inventory and stock shelves during weekend operations
- Assist with visual merchandising and store displays
- Resolve customer inquiries and escalations promptly
- Collaborate with weekend team members to ensure smooth operations
- Maintain store cleanliness and safety standards
Qualifications
- Previous retail or customer service experience preferred
- Availability to work weekends (Sat/Sun) and holidays
- Strong communication and interpersonal skills
- Basic math proficiency for transaction handling
- Ability to stand for extended periods and lift up to 25 lbs
- Reliable transportation to Chicago locations
- Positive attitude and problem-solving mindset